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Frequently Asked Questions
About Studio Kees
Studio Kees is a dog lifestyle brand shaped by interiors, craftsmanship and a refusal to treat pet products as an afterthought. We create bold, considered pieces that earn their place in your home.
From statement dog beds and leather collars to bowls and home accessories, everything is produced in small batches using carefully selected materials. Made for dogs. Designed for the home.
Our pieces are made in small batches, with a strong focus on craftsmanship and material. Fabrics are developed and jacquard woven specifically for Studio Kees, while every piece is cut, sewn and finished by hand. Natural variations in stitching, pattern placement and leather grain make each piece slightly different — exactly as intended.
We take great care to represent colours as accurately as possible. However, colours may appear slightly different depending on your screen settings, and natural materials such as fabric and leather can show subtle variations between batches.
If you would like a closer look at a specific colour or material before ordering, we’re happy to provide additional images.
Fabric dog beds
Our fabric beds are made from upholstery grade jacquards, the same kind of fabric used for high end furniture. They are strong, dense and made to be used every day.
Measure your dog from nose to base of the tail while lying down in their natural sleeping position. Compare this measurement with the dimensions listed on the product page, allowing enough room to stretch out comfortably.
Between two sizes? We recommend choosing the larger one. If you’re unsure, send us a message and we’ll help you find the right fit.
The removable cover can be machine washed at 30°C on a gentle cycle. Close the zip, turn the cover inside out and use a mild detergent. Avoid bleach, fabric softener and tumble drying.
Allow the cover to air dry away from direct sunlight and refit it while slightly damp to help maintain its shape.
Only wash the cover; the inner cushion should not be washed.
Our fabrics are selected for durability and everyday use. As with any textile, natural signs of wear may develop over time, such as subtle pilling, softening or colour fading, particularly when exposed to direct sunlight. These are normal characteristics of a well-used textile and are not considered defects.
The beds are designed for sleeping and lounging, but are not chew-, scratch- or dig-proof. Damage caused by chewing, scratching or other destructive behaviour is therefore not considered a product defect. If your dog tends to chew or damage textiles, we recommend using the bed under supervision.
Our dog beds are designed for indoor use. Prolonged exposure to moisture, rain or direct sunlight can affect the colour, finish and quality of the materials.
Leather dog beds
Our leather beds are made from high-quality leather specials that we source in limited quantities. Every hide is different, so each bed has its own grain, colour and character. Natural marks, small scars and colour variation are signs of real leather, not defects.
- Wipe the leather with a damp, not wet, cloth. Then dry it with a soft dry cloth
- Don't use cleaning products, soap or detergents, they dry out the leather
- Wipe away spills, drool or accidents immediately
- Keep the bed away from radiators, underfloor heating hot spots and direct sunlight
- Treat the leather with a leather care product every few months to keep it supple
Yes, we recommend it for all our leather products. Treat the leather with a leather protection or stain spray before first use and repeat this regularly. This makes it much easier to wipe away dirt and liquids. Always test on a small, hidden spot first.
Leather naturally develops character with use. Over time, it will soften and develop a unique patina, with subtle changes in colour, texture and markings. Light scratches and creases will gradually become part of the leather’s appearance.
These natural changes are part of what makes each piece unique and are not considered defects. As with any natural material, we recommend protecting the leather from excessive scratching, chewing and other damage.
Collars
Our collars are made from carefully selected high-quality leather and finished with solid brass hardware. Each collar is individually cut and finished by hand and features an embroidered Studio Kees emblem.
Natural variations in the leather’s grain, texture and colour are inherent to the material. As each emblem is applied individually, subtle variations in its placement may also occur. These details are a natural result of the handcrafted process and make each collar unique.
Measure your dog’s neck at the point where the collar naturally sits, without pulling the measuring tape too tightly. Compare this measurement with the size guide provided on the product page.
If the measurement falls between two sizes, we recommend selecting the larger size. For additional sizing advice, please contact us before ordering.
Clean the leather with a soft, slightly damp cloth and allow it to dry naturally. Avoid soaking the collar or exposing it to prolonged moisture, direct sunlight or heat.
A suitable leather care product can be applied periodically to condition the leather and maintain its suppleness. With use, the leather will naturally soften and develop a distinctive patina.
Ceramics
Each bowl is made and finished by hand in our atelier. Because of the handmade process, subtle variations in shape, colour and glaze may occur, making every piece slightly different.
Yes. Our ceramic bowls are finished with a food-safe glaze, making them suitable for both food and water.
To preserve the finish and appearance of your bowl, we recommend washing it by hand with warm water and a mild detergent. Avoid abrasive sponges or harsh cleaning products.
Orders & shipping
We ship to selected destinations within Europe. Shipping rates are calculated automatically at checkout based on your destination and order.
Orders are carefully prepared and dispatched within 5 business days. Once your order is on its way, you’ll receive a shipping confirmation with tracking details.
If your order arrives damaged, please contact us as soon as possible and include your order number and clear photographs of the item and packaging. We’ll review it and make sure it’s resolved appropriately.
Returns & warranty
You can return your order within 14 days of receiving it. Items must be returned unused, undamaged and in their original condition and packaging. Return shipping costs are the responsibility of the customer.
For hygiene reasons, products that have been used by your dog cannot be returned. We therefore recommend checking the size and product carefully before use.
Once your return has been received and inspected, we’ll process your refund within 14 days. The refund will be issued to your original payment method.
If you believe your product has a defect or develops an issue that should not occur with normal use, please contact us with your order number and clear photographs. We’ll assess the issue and work with you to find an appropriate solution.
Can’t find what you’re looking for?
For questions about our products or your order, contact us at contact@studiokees.eu or through our contact page. We aim to respond within two business days.